Brother Printer QL-820NWB WiFi Setup

Brother Printer QL-820NWB WiFi Setup

Wifi Setup

You can follow along with these steps below instead of the Brother instruction book.

This document can be used to set up QL-820NWB for WiFi interface model of Brother label printers.

Step 1: Unbox and configure the printer

  1. Unbox your printer.

  2. Insert badges.

    1. If you need to order badges, you can purchase Brother DK-1202 model badges from the retailer of your choice.

  3. Assemble and insert the roll of badges into the printer.

  4. Plug the black power cord into the printer and a power socket.

  5. Press the power button to turn on the printer. Make sure the green status light comes on.

  6. Use the [▲], [▼] and [OK] buttons to set your language, the time and date as prompted.

  7. If you’re not already on the main screen, navigate there now using [↩] button.

  8. Press the [Menu] button.

  9. Use the [▲] and [▼] buttons to select WLAN > WLAN (On/Off) > On in the settings menu. Press [OK].

  10. Use the [▲] and [▼] buttons to select WLAN > Infra Manual Setting in the settings menu. Press [OK].

  11. Your printer will search for available Wi-Fi networks. Remember, your printer and iPad will be on the same network.

  12. Note: The Brother printer only supports connections to 2.4 GHz wireless band. If you are using a dual-band router, your iPad(s) can remain connected to the 5 GHz band and your printer can connect to the 2.4 GHz band.

  13. Use the [▲] and [▼] buttons to select your desired network. Press OK.

  14. Provide your password.

  15. Look at the top right on the screen. Press [Menu] to switch between uppercase, lowercase, numbers, and symbols.

  16. Use the [▲] and [▼] buttons to select the correct characters.

  17. If it connects, it will say “Connected!” Press [OK].

  18. If it does not connect, repeat steps 9 through 14.

  19. Press the [↩] button to return to the main screen. You should see the Wi-Fi icon in the top right.


Step 2: Find the IP address

  1. Use the [▲] and [▼] buttons to select WLAN > WLAN Status > Infrastructure Mode in the settings menu. Press [OK].
  2. Beside IP Address you’ll see the IP address. It will be a series of numbers separated by periods (for example 192.168.1.44 or 10.0.1.23).

Step 3: Pair the printer with Vizmo

  1. On your computer, log in to Vizmo Dashboard, and go to Devices > Add Printers.

  2. Select Brother QL-820NWB.

  3. Select Wi-fi.

  4. Type your IP address in the field, and click “Add.”


Step 4: Enable badge printing

Go to Visitors > Settings > Check-in flow.
If you have multiple visitor types, you’ll configure badge printing per visitor type.
  1. Select the visitor type you wish to edit.
  2. Select Badge from the left navigation.
  3. Toggle Badge printing to the “on” position.
While check in, If you have multiple visitor types, only a visitor type that has badge printing enabled prints the badge.

Step 5: Test printing

  1. Turn on your iPad.

  2. Open the Vizmo kiosk app.

    1. Android: https://play.google.com/store/apps/details?id=com.vizmo.vizmo

    2. IOS: https://apps.apple.com/in/app/vizmo-smart-vms/id1190258054

  3. Note: If you have multiple visitor types, choose a visitor type that has badge printing enabled.

  4. If a badge does not automatically print, please contact us.

We recommend having your IT team set up a static IP address.
Using a static IP address will provide you with continuous connectivity to your printer.
In other words, you’ll never have to worry about your IP address getting reset.




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