Brother QL-720NW Windows Setup

Brother QL-720NW Windows Setup

Follow these steps to connect a Brother QL-720NW Printer to your WiFi network using a Windows computer

1. Plug your printer into an electrical outlet, but DO NOT turn the printer on yet.

2. Load in the large roll of label paper that came with your printer. These are DK-2205 labels, and you will need this model number later when you need to reorder labels.

3. Plug your printer into your computer using the provided grey USB cable. Now you can turn on your printer using the power button.

4. Visit the Brother download page and download and download the “Printer Driver” and the “Printer Setting Tool“:



5. Install the printer driver that you downloaded in step 4.

6. Run the Printer Setting Tool that you downloaded in step 4, and press the “Communication Settings” button:



7. Open the “Wireless Lan” tab, click on “Wireless Settings”, and press “Search”



8. Select the WiFi network you want your printer connected to:



9. Enter the wifi password in the necessary box and hit “Apply”



10. The wifi light on the printer will turn solid green once it’s connected and has obtained an IP address.

11. You will now need to configure Vizmo for iPad to know how to communicate with your printer. Please visit our printer connection document to learn how to do this.


Brother QL-720NW MAC Setup

Follow these steps to connect a Brother QL-720W Printer to your WiFi network using a Macintosh computer

  1. Plug your printer into an electrical outlet, but DO NOT turn the printer on yet.

  2. Load in the large roll of label paper that came with your printer. These are DK-2205 labels, and you will need this model number later when you need to reorder labels.

  3. Plug your printer into your computer using the provided grey USB cable. Now you can turn on your printer using the power button.

  4. Visit the Brother download page and download the appropriate installer:  


  5. Launch the tool once it has downloaded open it and press "Next" 


  6. It will next search for wifi networks that your printer can connect to. Be sure to pick the same local network that your iPad is connected to. 

  7. Enter your network password when prompted: 


  8. The Setup will next prompt you to disconnect the USB cable from the printer. Once its on your network the USB cable is no longer needed:

  9. The wifi light on the printer will turn stable green once it’s connected and has obtained an IP address.


Find IP address

  • Make sure that the printer is powered on.

  • Press and hold the Cut button on the printer until it starts printing (about 3-4 seconds).

  • As a result, the printer will print 4 labels. Discard the first 3 labels and look at the fourth label for the printer IP address.

  • The label should have IP settings like below. Look for the line “IP Address“. e.g. for the printer below, the IP address is 192.168.100.20

Pair printer with Vizmo

  1. On your computer, log in to Vizmo Dashboard, and go to Devices > Add Printers.

  2. Select Brother QL-720NW.

  3. Type your printer IP address in the field, and click “Add.”

Enable badge printing

  1. Go to Settings > Checkin flow.

  2. Note: If you have multiple visitor types, you’ll configure badge printing per visitor type.

  3. Select the visitor type you wish to edit.

  4. Select Badge from the left navigation.

  5. Toggle Print Badges to the “on” position.

Test printing

  1. Turn on your iPad.

  2. Open the Vizmo kiosk app.

    1. Android: https://play.google.com/store/apps/details?id=com.vizmo.vizmo

    2. IOS: https://apps.apple.com/in/app/vizmo-smart-vms/id1190258054

  3. Note: If you have multiple visitor types, choose a visitor type that has badge printing enabled.

  4. If a badge does not automatically print, please contact us


We recommend having your IT team set up a static IP address. Using a static IP address will provide you with continuous connectivity to your printer. In other words, you’ll never have to worry about your IP address getting reset.




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