A floor is a level of your building. Create a floor first, then add the desks, rooms or parking spaces that are on it, and upload a map if you want to show where they are.

Before you start

• Your role must allow you to create floors. If you cannot see New Floor, ask a company admin to check your role.
• Select a location first. Floors belong to one location.
• Employees using the employee portal do not see Floors. Use the admin view of the Vizmo portal.

Add a floor

1. Sign in to the Vizmo portal and select the location.
2. In the left menu, select Floors. The All Floors page opens.

   

3. Select New Floor. The New Floor panel opens.
4. Enter a Floor Name, for example Level 2. It is required and can be up to 30 characters. If you want, add a Description of up to 300 characters.

   

5. Select Create.

The message The new floor has been added successfully. appears and the floor shows on the All Floors page. A new floor shows No layout uploaded until you add a map.

What to do next

• Select View Details on the floor to add its desks, rooms or parking spaces. See Ways to add desks to a floor.
• To show the floor on a map, see Upload a floor layout.

Troubleshooting

• There is no Floors menu: the menu shows when desks or rooms are turned on for the location, or when your role allows you to view floors. If you manage parking and cannot see it, ask a company admin to check your role. It is also hidden in the employee portal.
• There is no New Floor button: your role does not allow you to create floors.
• Floor name already exists: every floor at a location needs a different name. Capital letters do not make a name different, so Level 2 and level 2 count as the same.
• Please enter the required details: the Floor Name is empty. Enter a name and select Create again.