A company admin has full access to your company's Vizmo account across all locations. This article shows how to give someone that role or take it away.

A company admin can manage the settings and details of every location, see visitor details and analytics for the whole company, and manage the devices at all locations.

Before you start

• You need a role that allows you to manage admins. If you do not see Add Admin or the delete icon, ask an existing company admin.
• The person must already be in your employee directory. Add them first if they are not.
• The person must not already have another role. If they do, remove it first in Directory > Roles.

Add a company admin

1. Sign in to the Vizmo portal and open Company View. If you are in a location, select Company View at the top of the left menu.
2. Select Admins in the left menu.

3. Select Add Admin at the top right.
4. In the Add Admin dialog, search for the person in Search for an employee and select them. If they do not have a Vizmo account yet, they are invited to set one up.
5. Select Add.

A message reads The admin has been added successfully and the person appears on the Admins page.

Remove a company admin

1. In Company View, open Admins.
2. Select the delete icon on the person's card.
3. In the Delete Admin dialog, select Delete.

A message reads The admin has been deleted successfully. This removes only the company admin role, not the employee. You cannot remove yourself, and the last remaining company admin cannot be removed.

Troubleshooting

• The new admin cannot sign in. Open Directory > Employees, select them and choose Enable Account.
• The person cannot be added, and the message says "Employee already has roles assigned". They already have another role. Remove it in Directory > Roles, then add them again.
• The delete icon is greyed out. It is turned off when only one company admin exists, and on your own card. Add another company admin first. To remove yourself, ask a different company admin to do it. If you try anyway, the message says "Can not delete only admin available. Please assign another admin before deleting this role".
• The message says "You are not authorized". Your role does not allow you to manage company admins. Ask an existing company admin.

To give someone a role at one location only, see Assign roles to employees.