Ask visitors to provide an ID when they check in, and choose which kinds of ID they can offer, such as a passport or a driving licence. These settings apply to one visitor type at a time.

Availability: if this option is greyed out or missing, contact your Vizmo account manager.

Before you start

• You need permission to update visitor types.
• Select the location whose visitor types you want to change.

Customise the ID card types

1. Sign in to the Vizmo portal and select the location.
2. Go to Visitors > Settings > Visitor Types and select the visitor type.
3. Open the ID Card tab.
4. Under ID Card Types, change a name in the list, select the delete icon to remove a type, or select Add ID Card Type and type a name. Keep at least one type in the list.
5. Turn on ID Card so visitors of this type are asked for their ID.
6. Optional: turn on Returning Visitor ID Card so returning visitors provide their ID on every visit.
7. Select Save at the top of the page.

During check-in, visitors of this type choose one of your ID types and add a photo of their ID. On the web check-in page, the front of the ID is required and the back is optional. On the Vizmo Kiosk, the visitor is asked to place their ID inside the frame to capture it.

Things to know

• Every ID type needs a name. Vizmo does not save while a name is blank.
• Keep at least one ID type in the list while ID Card is on. Vizmo saves an empty list, but visitors then have no ID type to choose from.
• Vizmo does not verify the ID. It only stores the image the visitor provides.
• When ID Card is on, the Add Visitor form in Visitors > Visitor Log also asks for an ID type and an ID image.
• You can include ID Card and ID Card Type when you export the visitor log.