Book a desk for yourself in Vizmo Pass, check in when you arrive, and cancel the booking if your plans change.

Before you start

• Sign in to Vizmo Pass and select your location on Home.
• Your administrator must have turned on desk booking for your location. If you cannot see Book a Desk, ask your administrator.
• If your location asks you to check in to the office before you book a desk, check in to the office first and stay checked in.

Availability: if this option is greyed out or missing, contact your Vizmo account manager.

Book a desk

1. On Home, tap + and choose Book a Desk.

   

2. Select the date. You can only choose dates within the limit your administrator has set for your location.
3. Set Start Time and End Time. If you see Book for a full day or Book full office hours, you can use it and then check the time range it shows. For today, office hours start from the next available time.
4. Choose the Floor, then tap Select Desk. If you do not choose a floor, Vizmo Pass may pick the first floor that has a free desk.

   

5. Choose an available desk from the list or the floor layout. Check its name, floor and description, then tap Book now.

   

6. A confirmation screen shows the status of your booking. Tap Done.

   

If your location uses automatic desk allocation, the form shows a Suggested Desk. Review it and tap Book Suggested Desk to book it straight away.

Your administrator can also lock the date and floor, or hide manual desk selection. If so, you will have fewer options to change.

The confirmation says Desk booking is created. It will be confirmed post approvals, if any. If your booking needs approval, it is confirmed only after everyone has approved it. Booking a desk does not check you in.

Check in and check out of your desk

1. On Home, tap Desks to open My Desks.
2. Find today's booking under Upcoming.

   

3. When you arrive, tap Check In, then tap Yes to confirm.
4. When you leave, tap Check Out, then tap Yes to confirm.

Note: Check In and Check Out appear only if your administrator has turned on Desk Check-in and Check-out, the booking is for today and the booking is approved. You can check in from shortly before your booking starts until it ends. If your location cancels bookings that nobody checks in to, Check In disappears once the grace period has passed.

Find and cancel a booking

1. On Home, tap Desks to open My Desks. Your bookings are listed under Upcoming, Past and Cancelled.
2. Tap View Details on the booking.
3. Tap Cancel Booking.
4. If the booking repeats, a Delete recurring event box opens. Choose This event or This and following events, then tap OK.

   

5. When you see Your booking has been cancelled, tap Done.

In Vizmo Pass you book one desk for one date and time. To book a repeating or permanent desk, use the Vizmo portal. For steps, see Book a desk in the Vizmo portal.

Troubleshooting

• Book a Desk is missing: your administrator may not have turned on desk booking for your location. If your location requires an office check-in before you book, check in to the office first.
• Select Desk is unavailable: choose the date and time first. Your administrator may also have locked some of these fields.
• The selected time is outside office hours: choose a time within your location's office hours.
• No Available Desks Found: try a different date, time or floor. A desk must be free for the whole time you choose and available to you.
• Cancel Booking is missing: you cannot cancel a booking that is already checked in, has ended, or ends today when your location does not allow same-day cancellation. Ask your administrator to review the Same Day Cancellation setting.
• Same day cancellation is not allowed: you may see this message if you cancel part of a repeating booking that includes today. Ask your administrator to review the same setting.