Check a desk booking in when the person arrives and out when they leave. You do this with the Check-in and Check-out icons in the desk bookings table in the Vizmo portal.

Before you start

• Select a location. The check-in and check-out icons are not available in Company View.
• Turn on check-in for desks. Go to Desks > Settings > Desks, find Desk Check-in Settings, turn on Desk Check-in and Check-out and select Save. Without this, the icons do not appear.
• Decide how early people can check in. Check-in Buffer Time sets how many minutes before the booking starts that check-in becomes available. At 0, check-in opens when the booking starts. For all the options, see Configure Desk Settings for bookings, check-in, cancellation and allocation.
• Your role must allow you to check desk bookings in and out. If you cannot see the icons, ask a company admin to check your role.

Availability: if this option is greyed out or missing, contact your Vizmo account manager.

Check in a desk

1. Open the Dashboard and scroll to the Booked Desks table. You can also go to Desks > Desk Bookings.
2. Find today's booking and select the Check-in icon at the end of the row.

   

3. In the Check-in Desk Booking box, which says This will check-in the desk booking., select Check-in.

   

You will see Checked-in successfully. and the desk is marked as in use. The Check-out icon then appears for the person the booking is for, or the person who made it.

Check out a desk

1. Find the same booking in the table.
2. Select the Check-out icon.
3. In the Check-out Desk Booking box, select Check-out.

   

You will see Checked-out successfully. Only the person the booking is for, or the person who made it, can check out. An admin who is neither of them will not see the icon.

Things to know

• Employees can also check in from Vizmo Pass. See Book and cancel a desk in Vizmo Pass.
• If your location uses Desk Auto Check-in, employees are checked in to their desk automatically when they check in to the office.

Troubleshooting

• No Check-in icon: check that Desk Check-in and Check-out is turned on. Then check the booking. It must be for today, no earlier than the buffer time before it starts, not already checked in, not cancelled or finished, and approved if it needs approval.
• No Check-out icon: the desk may not be checked in yet, may already be checked out, or you are not the person the booking is for or the person who made it.