Customise branding

Customise branding

Add your company logo and choose a theme colour so that emails, badges, the kiosk and touchless check-in look like your organisation.

Before you start

  • You need permission to update settings for the location. Without it the logo and colours are read-only and there is no Save button.
  • Branding is set for each location, so repeat these steps for every location that needs it.
  • Have your logo ready. A transparent PNG cropped to the edges of the logo looks best.

Where your branding appears

  • Logo: in emails Vizmo sends to your visitors on your behalf, on printed visitor badges, on the Vizmo Kiosk welcome screen, on the printable Static QR code card and in the header of the touchless check-in page.
  • Theme colour: on the Vizmo Kiosk.

Steps

  1. Sign in to the Vizmo portal and select the location.
  2. Go to Location Settings > Branding.

    Location Settings, Branding page

  3. Under Upload Your Logo, click the logo image and choose a file. Only PNG and JPEG files smaller than 1 MB are accepted. Any other file is rejected with "File size must be less than 1MB."
  4. Under Select Theme Color, click a colour swatch. The swatches are taken from your logo, so upload the logo first. When you upload a new logo, its first colour is selected for you.
  5. Check the Theme Preview. Switch between Home Page and Check-in fields to see how the colour looks.

    Branding Theme Preview showing check-in fields

  6. Click Save. Vizmo shows "Settings saved successfully."

Note: The preview is a guide. The final screens also depend on the Vizmo Kiosk app version and on which check-in options you have turned on.

Troubleshooting

  • There are no colour swatches. The swatches come from your logo. Upload a logo first. Very light colours, close to white, are not offered.
  • The colour changed after I uploaded a new logo. A new logo selects its first colour automatically. Click the colour you want, then click Save.
  • The kiosk still shows the old logo or colour. Check that you clicked Save, then reopen or refresh the Vizmo Kiosk app so that it loads the latest settings.
  • My logo was rejected. Check that it is a PNG or JPEG file and smaller than 1 MB.
  • I cannot click Save or change the logo. Your role does not include permission to update settings. Ask an admin to change your role.
  • Can I enter my own colour code? No. Only the colours taken from your logo are offered.
  • Do I need to set branding for every location? Yes. Branding is set per location.

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