Book an available desk or room by clicking it on the floor plan, without leaving the Live Map. This article covers desks and rooms. Parking spaces open their own parking booking panel.

Before you start

• You need permission to create bookings for that product, and booking must be turned on for it in settings.
• The floor needs a layout image and at least one resource that can be booked on the date you choose. Otherwise New Booking is disabled and hovering over it shows "No layout uploaded" or "There are no resources available to book in this layout for the selected date."
• In the employee portal, if your location requires you to be checked in before you book a desk, you can book from the map only after you have checked in.

Book from the Live Map

1. Open Live Map in the left menu and choose the date and the floor.
2. Click New Booking. The button changes to Exit Booking, and the map shows only the resources you can book.

   

3. Click an available desk or room on the map. Then follow the steps below for a desk or a room.

Book a desk

1. In the New Booking panel, check Select Date. It is filled in from the Live Map date.
2. Tick Book for Full Day (shown as Book full office hours if your location has office hours), or set a Start Time and End Time.
3. Check Select Floor and Select Desk. Both are already filled in from the map.
4. In Select Employee, choose the person the desk is for. In the employee portal, this is you.
5. Click Book.

   

You see "The new booking has been created successfully." Bookings made from the Live Map are for a single day. For repeating bookings, use Desks > Desk Bookings.

Book a room

1. The Book a Room window opens with a timeline. The room you clicked is already filled into Search Room. If needed, change the Date, Recurrence, Floor, Capacity or Amenities.
2. Click or drag on the room's row to choose the time.
3. In the small window that appears, check the Start Time and End Time and enter a Title. Click + Add description to add a description, and fill in Instructions if it is shown.
4. Click Book.

   

A confirmation says "Room booking is created. It will be confirmed post approvals, if any." Click Done, or click Invite Attendees to add attendees.

If approvals apply, a desk or room booking can stay pending until it is approved. Check Desks > Desk Bookings or Rooms > Room Bookings.

Troubleshooting

• New Booking is missing. You may not have permission to book, booking may be turned off for the product in settings, or (employee portal, desks) your location may require you to be checked in before you can book a desk.
• The Book button is disabled. Hover over it to see why, for example "Select a floor to check desk availability." or "No desks are available for the selected date and time."
• Book for Full Day is disabled. Hover over it. A message such as "Booking allowed for maximum 8 hours" means a desk can't be booked for a full day. Set a Start Time and End Time instead.
• "This time slot overlaps with an existing booking". Choose a different time on the timeline.

To see which desks and rooms are free or in use, see Check desk, room and parking status on the Live Map.