Sign in to the Vizmo web portal

Sign in to the Vizmo web portal

Sign in to the Vizmo web portal at portal.vizmo.in with your email and password, or with your company's single sign-on (SSO).

Before you start

  • You need a Vizmo account. Admins and employees sign in on the same page. Visitors do not sign in to the portal.
  • This page is for the web portal. The Vizmo Pass mobile app has its own sign-in screen.

Sign in with your email and password

  1. Open portal.vizmo.in.
  2. Enter your Email and click Next.

    Sign-in page, Email step with Next button

  3. On the next screen, enter your Password. Click the eye icon to show or hide it.
  4. Click Login.

    Sign-in page, Password step with Login and Login With button

  5. If your account uses two-step verification, the Enter your OTP screen opens. See "Two-step verification" below.

Result: you are signed in to the portal.

If your company uses single sign-on (SSO)

After you click Next, you may see a Password box, one or more Login With buttons (named after your sign-in provider), or both.

  • If you see both, use either one.
  • If there is no Password box, click the Login With button for your provider.
  • If your company has only one provider and password sign-in is turned off, you go straight to that provider's sign-in page.

For the full steps, see Sign in to Vizmo with SSO.

Two-step verification

  • Email code: you see "Please enter the OTP sent to your email". Enter the 6-digit code and click Login. If no code arrives, wait for the 60-second countdown, then click Resend OTP. You can resend the code once. If it still does not arrive, go back and sign in again.
  • Authenticator app: you see "Please enter the OTP from your authenticator app". Enter the current 6-digit code from the app and click Login. If you no longer have the app, click Reset 2FA.
  • "Invalid OTP" means the code was wrong or has expired. Enter the latest code.

Sign-in page, Enter your OTP screen

To turn two-step verification on or recover access, see Set up and recover two-factor authentication (2FA).

Troubleshooting

  • Wrong email: click Change next to your email on the password screen.
  • Forgotten password: click Reset next to "Forgot Password?". See Reset your Vizmo portal password. The Reset link appears only when password sign-in is available for your account.
  • The password is rejected before you submit: use at least 8 characters, with at least 1 lowercase letter, 1 uppercase letter and 1 digit.
  • Still locked out: ask your company admin to check that your account is active and that you are using the sign-in method your company set up.