Administrators add parking spaces under Parking > Parkings and set booking rules under Parking > Settings > Parkings. You need permission to create spaces to add them, and permission to update settings to save changes.

Before you start

• Turn on parking for the location. Open Location Settings > Location, find Parking and turn on Enable (“Enable/Disable parking management for this location.”). Availability: if this option is greyed out or missing, contact your Vizmo account manager.
• If parking is turned off, users who can create spaces see a Parking page that explains how to get started: add parking spaces, book a space and monitor usage.
• Create floors first, and zones if you want them. A parking space must belong to a floor.
• Adding a space can fail with “Parking space limit reached”. Contact your Vizmo account manager to raise the limit.

Add a parking space

1. Open Parking > Parkings and click New Parking Space.
2. Fill in Name (for example A-12), an optional Description, the Floor and an optional Zone. A zone must belong to the chosen floor.
3. Optionally set Parking Space Type, and the EV Capable and Accessible toggles.
4. Choose an Assignment Mode:
   • Shared: employees who meet the access rules can book it.
   • Assigned: one employee, picked in Assigned Employee.
   • Restricted: limited to the departments and designations you pick under Departments and Designations. Pick at least one.
5. Leave Enabled on so the space can be chosen for new bookings, then click Create.

Import many spaces

1. On Parkings, click Import. The Import Parking Spaces panel opens.
2. Download Parking-Spaces-Sample.csv. Use a CSV file with no header row and one space per row, in this column order: Space Name, Description, Floor, Zone, Enabled, Parking Space Type, EV Capable, Accessible, Assignment Mode, Assigned Employee Email.
3. Upload the file and fix any rows listed under Show Errors. The import cannot continue until all errors are fixed.
4. Click Save. An import job is created, and you can follow its status in the Import/Export section.

Edit, disable or delete a space

• Edit. With update permission, click a row to open its panel (the Details and History tabs), make your changes and click Save.
• Delete. With delete permission, click the delete icon on a row, or tick several rows and click Delete (n), then confirm.

Before you disable or delete a space:

• If it is occupied, check it out first.
• Cancel any active or future bookings for the space.
• Cancel any live waitlist entry for it. For a Waiting entry, open Parking > Parking Bookings, find it in the Waitlist table, click Cancel and confirm Cancel Entry. If the entry is Promoting, wait for its status to settle first.
• If a waitlist entry has been promoted into a booking, cancel that booking too.

Waitlist promotion is automatic. You cannot promote an entry manually.

Set parking rules

Open Parking > Settings > Parkings, change the settings below, then click Save at the top. “Settings saved successfully.” confirms the save.

Troubleshooting

• Parking is missing from the menu. Parking may be turned off in Location Settings > Location, or your role lacks permission. Ask an administrator to check the selected location and your permissions. If it is still missing, contact your Vizmo account manager.
• New Parking Space is missing. Your role needs permission to create parking spaces.
• “Maximum booking time must be greater than the minimum booking time.” Fix the two durations.
• “Auto-cancellation grace period must be shorter than the minimum parking booking time”. Shorten the grace period.
• A message about office hours when you save. With Limit Bookings to Office Hours on, the minimum booking time cannot be longer than your office hours.
• Parking Check-in and Check-out or Parking Auto Cancellation is greyed out. For auto cancellation, turn on Parking Check-in and Check-out first. If check-in itself is greyed out, contact your Vizmo account manager.
• A waitlist entry expires before its start time. Check Waitlist Expiry Buffer Time. A longer buffer stops promotion earlier. It does not reserve a space for the waiting employee.
• CSV errors. Typical messages are “Space Name is required.”, “Floor is required.”, “Assigned Employee Email is required when Assignment Mode is assigned.” and “There are duplicate parking space names for the same floor in the CSV file.” Boolean columns must be true, false, yes, no, 1 or 0.
• “Some active parking bookings are mapped with this parking space. Please cancel those bookings”. Cancel the active or future bookings for the space before disabling or deleting it.
• “This parking space is currently occupied. Check it out before disabling or deleting the space.” Check out the vehicle first.

Next steps

• Manage parking bookings as an admin
• Book, check in, check out and cancel parking bookings