Book, check in, check out and cancel parking bookings

Book, check in, check out and cancel parking bookings

Use Parking > Parking Bookings to book a parking space, check in when you arrive, check out when you leave, and cancel a booking you no longer need.

Before you start

  • The Parking menu appears only when parking is turned on for your location. If you cannot see it, contact your administrator.
  • Some buttons, such as New Booking, appear only if your role allows them. Ask your administrator if one is missing.
  • If your location requires check-in before booking, you must first check in to the premises today. See Check in and check out of the premises.
  • Availability: if this option is greyed out or missing, contact your Vizmo account manager.

Book a parking space

  1. Open Parking > Parking Bookings and select New Booking. The New Parking Booking panel opens.
  2. Choose the booking type at the top: One Time, Repeats or Permanent. Your administrator decides whether Repeats and Permanent are available to you.
  3. Under Select Date, pick the date and select OK.
  4. Set the Start Time and End Time, or tick Book for Full Day.
  5. Choose a Select Floor, then choose a Select Parking Slot from the available spaces.
  6. Optionally, enter your Registration Number (up to 12 characters).
  7. For a Repeats booking, set Recurrence to Daily or Custom. Under Booking Ends, choose On and pick an End Date, or choose Never expires if it is offered.
  8. Select Book. A message confirms that the parking booking has been created.

Parking Bookings table with the New Booking button

New Parking Booking panel with date, time, floor, slot and registration number

Note: If no space is free for the time you chose, you may see Join Waitlist next to Book. See Join and manage the parking waitlist.

Find your bookings

  • The table opens on Today. Use the date menu to switch to Tomorrow, Next 7 Days, Past 7 Days or Custom (up to 31 days).
  • Tick Show Cancelled to include cancelled bookings.
  • The Status column shows the booking status, the approval status and whether the space is Occupied, Unoccupied or Checked-out.
  • Select a row to open its details, including the Approvals tab.

Check in and check out

  1. On your booking row, select the Check-in icon. It appears only if your location uses parking check-in, and only shortly before the booking starts until it ends.
  2. Confirm in the Check-in Parking Booking dialog. A message shows Checked-in successfully.
  3. When you leave, select the Check-out icon and confirm Check-out Parking Booking.

Parking booking row showing the Check-in and Cancel icons and the status icons

Only the person the booking is for, or the person who made it, sees the Check-out icon.

Cancel a booking

  1. Select the Cancel icon on the booking row, or open the booking and select Cancel.
  2. For a one-time booking, confirm with Cancel Booking, or choose Keep Booking.
  3. For a repeating or permanent booking, choose Cancel This Event to cancel only the selected day, or Cancel This and Following to cancel that day and all later days. Earlier days stay as they are.

Cancel Parking Booking dialog with Cancel This Event and Cancel This and Following

  • You can cancel a booking for a later day at any time before it starts.
  • You can cancel a booking for today only if your location allows same-day cancellation.
  • You cannot cancel a booking that is occupied, already cancelled or finished.

Release your assigned space for today

If your administrator has assigned a space to you, and you have a repeating booking for it, you can free it for others for the day. Before you check in, select the Release Space icon on today's row and confirm with Release Space. Choose Keep Space if you change your mind.

Troubleshooting

  • New Booking is greyed out. Hover over it to read the reason. An administrator may have turned off parking booking for the location.
  • Book is greyed out. Hover over it to read the reason. Usually you still need to choose a floor, a valid date and time, or an available space.
  • A space you expect is missing. It may be booked for that time, assigned to another employee, or restricted to certain departments or designations. If you see "Employee is not authorized to book this parking space", the space is not open to you.
  • "Employee must check-in before booking a parking space". Check in to the premises first, then book again.
  • "Recurring parking bookings are disabled". Choose One Time instead.
  • An error about the longest or shortest booking time. Change the times to fit the limit shown in the message.
  • The Check-in icon is missing. It appears only close to the start time, for a confirmed booking that has not been checked in yet.
  • Your booking was cancelled automatically. If your location uses auto-cancellation, a booking that is not checked in within the grace period is cancelled.

Administrators can change these rules in Set up parking spaces and parking settings and manage everyone's bookings in Manage parking bookings as an admin.