Total Capacity is the number of people a room is meant to hold. You set it when you add a room, and you can change it at any time. It controls how many people can be invited to a booking of that room.

Why it matters

• After someone books the room, they can invite employees and visitors to the meeting. The number of people they can invite cannot be more than the room's Total Capacity.
• In Vizmo Pass, people can filter the list of rooms by capacity when they choose a room.
• If you connect a calendar and a meeting there has more attendees than the room's capacity, Vizmo does not make a normal booking. It holds the booking as a draft with the message The room that you have selected has a lower capacity than required attendees.

Set a realistic capacity so that invitation lists match the space.

Before you start

• You need to be a Company Admin or a Location Admin.
• Availability: if this option is greyed out or missing, contact your Vizmo account manager.

Set or change a room's capacity

1. Sign in to the Vizmo portal and open the location.
2. Go to Rooms > Rooms. Click the room to change it, or click New Room to add one.
3. Enter a number of 1 or more in Total Capacity. This field is required.

   

4. Save the room. Click Create for a new room, or Save when you are editing one.

Troubleshooting

• You cannot invite more people to a room booking: you see The number of attendees cannot exceed the room capacity. The room's Total Capacity has been reached. Book a larger room, or ask an admin to raise the capacity if the room can hold more people.
• A booking from your calendar was held as a draft: the meeting has more attendees than the room's capacity. Choose a larger room for the meeting, or ask an admin to change the room's capacity.

For the other fields on a room, see Add a room. To learn how to book one, see Book a room.