The Visitor Directory is the list of visitor profiles at a location. It lists the people, not their individual visits. A profile is reused for later visits and invites.

Before you start

• You need a role that can view visitors, such as an admin or front-desk role. The Visitor Directory is not part of the employee portal.
• In Company View you can view profiles, but editing, deleting and blocklist actions are available only inside a location.

What it contains

• Profiles with Photo, Name, Phone, Email, Company and Vehicle Number.
• A profile can exist before the visitor's first completed visit, for example when it is created for an invite.

Visitor Directory and Visitor Log

• Visitor Directory describes the person. Edit a profile there to correct their name, phone, email, company or vehicle number.
• Visitor Log records each individual visit, with its check-in, check-out and approval details.

Where to find it

Select the location in the Vizmo portal and open Visitors > Visitor Directory.

What you can do there

• Search by name, refresh the list, and scroll down to load more profiles.
• Open a profile to see its Profile and Visit History tabs. See View a visitor's profile and visit history.
• Edit a profile. See Edit a visitor's profile in the Visitor Directory.
• Delete a profile with the bin icon on its row. Vizmo asks you to confirm with Delete Visitor, and a deleted profile cannot be restored.
• Add visitors to the Blocklist: tick one or more rows and click Add to Blocklist, or open a profile and click Add to Blocklist. Edit, delete and blocklist actions need the matching permission.

Common questions

The same person appears twice. Open one of the profiles and click Merge Duplicates. See Edit a visitor's profile in the Visitor Directory.

Where do I correct a single visit? In the Visitor Log, not the Directory. See Edit visit details in the Visitor Log.