Update your profile details

Update your profile details

Update your name, phone number and photo on your Vizmo portal profile. This works the same for every portal user, including admins.

Before you start

  • You can only change your own profile.
  • Your email address is shown for reference. It is read-only on this page.

Steps

  1. Sign in to the Vizmo portal.
  2. Click your name at the top right (Hello followed by your first name) and select Profile. The User Profile page opens.

    Top bar menu opened from Hello name, with Profile highlighted

  3. Edit First Name and Last Name. Both are required.
  4. Edit Phone if you need to.
  5. To change your photo, do one of these:
    • Click Upload Photo on the picture and choose a JPG or PNG file under 1 MB.
    • Click Capture Photo, allow camera access if your browser asks, then click Capture in the Take a photo window. Cancel closes the window without taking a photo.
  6. Click Save at the top right.

    User Profile page with photo, First Name, Last Name, Email, Phone and Save

Result: you see "The profile has been updated successfully". Your name and photo update in the top-right menu.

Note: a new photo is applied only after you click Save.

Troubleshooting

  • "Please enter the required details". First Name or Last Name is empty or not valid. Fix the highlighted field and save again.
  • "File size must be less than 1MB". Choose a smaller JPG or PNG image.
  • "Failed to take a photo! Please try again". The camera didn't return a picture. Click Capture Photo and try again, or use Upload Photo instead.
  • The Take a photo window only shows a loading animation. Your browser may be blocking the camera. Click Cancel, allow camera access for the Vizmo site in your browser settings, and try again. Or use Upload Photo.
  • I can't edit my email address. The Email field is read-only on this page.

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