Edit or delete a desk

Edit or delete a desk

Change a desk's details, stop it being bookable without deleting it, or remove it for good.

Looking for a booking, not a desk? This article is about the desk itself. To cancel or delete a booking, see Cancel or delete a desk booking. To make a new one, see Book a desk in the Vizmo portal.

Before you start

  • Desks must be active for your company.
  • You need a role that lets you update desks (to edit) or delete desks (to delete). With view-only access, the desk panel opens read-only and the Edit and Delete icons are hidden.
  • Desks are managed per location, so switch to the location first. You can't edit or delete desks in the company view.

Edit a desk

  1. Sign in to the Vizmo portal and select the location.
  2. Go to Floors, click the floor and open the Desks tab. You can also use Desks > Desks to see every desk at the location.
  3. Find the desk and click the pencil icon (Edit) on its row. The desk panel opens with Details and History tabs.

    Floor Desks tab with pencil (Edit) and bin (Delete) icons on each desk row

  4. On the Details tab, change what you need: Desk Name, Description, Cost Per Seat/Hour, Zone, Department, Designation or Desk Status.

    Desk panel, Details tab, with Desk Status and Save

  5. Click Save at the top of the panel.

Result: you see "The desk details have been updated successfully."

The History tab lists the bookings made for the desk.

Stop a desk being bookable without deleting it

  1. Open the desk as above.
  2. Switch Desk Status off and click Save.

The desk stays on the floor, but nobody can book it. Switch Desk Status on again whenever you want it back.

Delete a desk

  1. On the floor's Desks tab, click the bin icon (Delete) on the desk's row.
  2. In the Delete Desk dialog, read the message "This will permanently delete desk name. This action cannot be undone."

    Delete Desk dialog asking to confirm permanent deletion

  3. Click Delete Desk to confirm.

Result: you see "Desk deleted successfully."

Note: deleting a desk can't be undone. If you might need the desk again, switch Desk Status off instead.

Delete several desks at once

  1. On the Desks tab, tick the desks you want to remove.
  2. Click Delete (n), where n is the number of desks you ticked.

    Floor Desks tab with desks ticked and the Delete (3) button

  3. Read the Delete Selected Desks dialog and click the delete button to confirm.

If some desks can't be deleted, you see a message such as "Deleted 3 of 5 desks. 2 failed and remain selected for retry." Click Show Errors to see the reason for each desk. The desks that failed stay ticked so you can try again.

The same tick boxes also let you change many desks at once. You can add departments or designations, set the cost, or assign a zone. To assign a zone, see Assign a zone to a desk.

Troubleshooting

  • There are no Edit or Delete icons. Your role doesn't allow updating or deleting desks, you are in the company view, or desks aren't active for this location.
  • "Failed to update the desk details." or "Failed to delete desk." The message usually includes the reason. Fix it and try again.
  • I want to change a booking's time. That is a booking, not a desk. See the link at the top of this article.